Description

As is widely known, IAF-AB is conducting various technical courses inviting interested personnel/technocrats for enhancing & fine-tuning of the skill.

 

IAF-AB organizing Four Days Advance Training Programme Classroom & online Training course for ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services series management system.

 

1. ISO INTRODUCTION

 

The standards published by ISO undergo changes periodically, to reflect the best-suited        practices over the changing times. ISO series of standards

For a business unit to successfully set up an ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services management systems or get maximum benefits from an established management system, auditors within the organization have to be trained to assess the system ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services requirements. They must also be able to assess their suppliers required management system to support own Quality Initiative.

To increase professionalism, quality auditors also seek formal registration with the IAF-AB (UK & INDIA) one of the prerequisites for such registration requires the quality auditors and practitioners to successfully complete an IAF-AB (UK & INDIA) approved auditor training.

 

1. OBJECTIVE OF THE COURSE:

The objective of the course is to illustrate the importance of the Four Days Advance Training Programme role, skills and competency in bearing the ultimate responsibility for the effective performance of the audit team. A practical and intensive course for training quality professionals to External, Internal and manage third and second party audits of an ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services Management System.

 

Course describes how to plan and perform an audit, report findings, conduct opening and closing meetings and establish follow-up action. You will understand by the end of the course how regular auditing by an audit team directed by a competent internal auditor is the foundation of an effective ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services Management System. On completion of the course, you will have the necessary skills and the experience to Internal Audit and manage your own audits. The learning process will include a

series of tutorials, exercises, culminating in both practical and written examination. Delegates will be supplied with a bound set of comprehensive course notes.

 

1. COURSE CONTENTS:

• Introduction to ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services Management System
•  Vocabulary & understanding definitions
•  Introduction to ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services – Management System Requirements
•  Need for Internal Quality Audits
•    Auditing Techniques
•  Conducting Internal Quality Audits
•     Course Examination with minimum 50% passing marks.

 

Day 1: Introduction to ISO/IEC 17000 Series and Accreditation Principles

Session 1: Overview of ISO/IEC 17000 Series

• Understanding ISO/IEC 17000 Series
  • Introduction to ISO/IEC 17000, 17001, 17002, and 17011 standards.
  • Purpose, scope, and key concepts of the series.

Session 2: Importance of Accreditation

• Role and Benefits of Accreditation
  • Enhancing credibility and reliability of approved bodies.
  • Promoting confidence in conformity assessment results.

Session 3: Principles of Quality Management

• Quality Management System (QMS) Principles
  • Key elements of a QMS relevant to approved bodies.
  • Document management, record-keeping, and process control.

Session 4: Organizational Structure and Governance

• Establishing an Effective Governance Framework
  • Defining roles and responsibilities in accreditation bodies.
  • Importance of independence and impartiality.

Group Activity:

• Participants will analyze their organization’s structure against ISO/IEC 17000 requirements and discuss necessary improvements.

Day 2: Implementing ISO/IEC 17000 Series Standards

Session 5: Competence of Personnel

• Staff Qualifications and Training
  • Defining competence requirements for personnel in accreditation bodies.
  • Development of training and competency assessment programs.

Session 6: Document Control and Management

• Effective Document Management Systems
  • Types of documents required by ISO/IEC 17000 standards.
  • Implementation of document control processes.

Session 7: Management of Resources

• Resource Allocation and Management
  • Ensuring adequate resources for accreditation processes.
  • Facilities and equipment requirements.

Session 8: Risk Management in Accreditation

• Identifying and Mitigating Risks
  • Risk assessment strategies specific to accreditation bodies.
  • Developing risk management plans.

Group Activity:

• Participants will develop a risk management plan tailored to their organization, identifying potential risks and mitigation strategies.

Day 3: Quality Assurance and Continuous Improvement

Session 9: Quality Assurance Processes

• Implementing Quality Control Measures
  • Importance of internal quality control in accreditation bodies.
  • Monitoring and evaluating performance metrics.

Session 10: Conducting Audits and Assessments

• Internal Audits for Continuous Improvement
  • Planning and executing internal audits in line with ISO/IEC 17000 standards.
  • Reviewing audit findings and corrective actions.

Session 11: Nonconformity Management

• Handling Nonconformities
  • Identifying nonconformities and implementing corrective actions.
  • Developing preventive action plans.

Session 12: Client Communication and Feedback Mechanisms

• Engaging with Clients Effectively
  • Establishing clear communication channels with clients.
  • Collecting and analyzing client feedback for service improvement.

Group Activity:

• Participants will simulate an audit scenario, identifying nonconformities and developing corrective action plans.

Day 4: Preparing for Accreditation and Future Trends

Session 13: Preparing for Accreditation

• Steps to Achieve Accreditation
  • Documentation requirements and preparation for the accreditation process.
  • Understanding the application and assessment procedures.

Session 14: Accreditation Audit Process

• Navigating the Accreditation Audit
  • What to expect during the audit process.
  • Strategies for effectively managing audits.

Session 15: Continuous Quality Improvement

• Embracing Change and Innovation
  • Future trends in accreditation and compliance.
  • Developing a culture of continuous improvement within organizations.

Session 16: Course Review and Action Planning

• Recap of Key Learnings
  • Summary of major topics covered in the training.
• Personal Action Plans
  • Participants create action plans for implementing ISO/IEC 17000 standards in their organizations.

Session 17: Certification of Completion

• Issuing Certificates
  • Participants receive certificates of completion for the training program.
• Networking Opportunities
  • Facilitating networking among participants for future collaboration.

Learning Outcomes:

By the end of this training, participants will:

• Understand the requirements and principles of the ISO/IEC 17000 series.
• Be equipped to implement and maintain a quality management system within approved bodies.
• Develop skills in conducting audits and managing quality assurance processes.
• Prepare for the accreditation process and effectively address challenges.

Delivery Method:

• Classroom Training: Interactive lectures, discussions, group activities, and case studies.
• Distance Learning: Online lectures, downloadable materials, quizzes, and discussion forums.

Materials Provided:

• Course manual covering ISO/IEC 17000 series requirements, implementation strategies, and best practices.
• Templates for document control, risk management, and audit planning.
• Certificate of completion for participants.

This training program aims to provide participants with the advanced knowledge and practical skills needed to achieve and maintain ISO/IEC 17000 series accreditation, ensuring high standards of quality and reliability in approved bodies’ technical services.

 

For detail of contents refer our website at   https://iaf-ab.org/

 

1. WHO SHOULD ATTEND:

1)   All employees whose work responsibility directly affects ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services.

2)   Those individuals willing to take up external auditing as a future profession by becoming an independent auditor.

3)   Those who intend to enroll themselves to IAF-AB (UK & INDIA) Registration Schemes of ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services.

4)   Management Representatives responsible for effective implementation and execution of ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services.

 

1. FACILITIES:

All facility for delegates covering lecture hall, tea and lunch will be arranged by Client or if you are attending the course at IAF-AB office. IAF-AB institute will arrange the above facility.

 

1. COURSE DETAILS:

Detail program of every days training course will be sent / given on the first day to the delegates on registration.

 

1. DURATION:

Four Days Advance Training program for ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services [Timings: 10.00 am to 6.00 pm]

 

FEES:

1. 4 Days Advance Training program of ISO ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services is Rs 18000+18%GST

Payment should be made by Cheque / DD in Favor of “IAF-AB, Mumbai”