Description

As is widely known, IAF-AB is conducting various technical courses inviting interested personnel/technocrats for enhancing & fine-tuning of the skill.

 

IAF-AB organizing Five Days Lead Auditor Training Programme Classroom & online Training course for ISO 19011 Accreditation For Competent Person registration Technical Services series management system.

 

1. ISO INTRODUCTION

 

The standards published by ISO undergo changes periodically, to reflect the best-suited        practices over the changing times. ISO series of standards

For a business unit to successfully set up an ISO 19011 Accreditation For Competent Person registration Technical Services management systems or get maximum benefits from an established management system, auditors within the organization have to be trained to assess the system ISO 19011 Accreditation For Competent Person registration Technical Services requirements. They must also be able to assess their suppliers required management system to support own Quality Initiative.

To increase professionalism, quality auditors also seek formal registration with the IAF-AB (UK & INDIA) one of the prerequisites for such registration requires the quality auditors and practitioners to successfully complete an IAF-AB (UK & INDIA) approved auditor training.

 

1. OBJECTIVE OF THE COURSE:

 

The objective of the course is to illustrate the importance of the Five days Lead Auditor Training Programme role, skills and competency in bearing the ultimate responsibility for the effective performance of the audit team. A practical and intensive course for training quality professionals to External, Internal and manage third and second party audits of an ISO 19011 Accreditation For Competent Person registration Technical Services Management System.

 

Course describes how to plan and perform an audit, report findings, conduct opening and closing meetings and establish follow-up action. You will understand by the end of the course how regular auditing by an audit team directed by a competent internal auditor is the foundation of an effective ISO 19011 Accreditation For Competent Person registration Technical Services Management System. On completion of the course, you will have the necessary skills and the experience to Internal Audit and manage your own audits. The learning process will include a

series of tutorials, exercises, culminating in both practical and written examination. Delegates will be supplied with a bound set of comprehensive course notes.

 

1. COURSE CONTENTS:

• Introduction to ISO 19011 Accreditation For Competent Person registration Technical Services Management System
•  Vocabulary & understanding definitions
•  Introduction to ISO 19011 Accreditation For Competent Person registration Technical Services – Management System Requirements
•  Need for Internal Quality Audits
•    Auditing Techniques
•  Conducting Internal Quality Audits
•     Course Examination with minimum 70% passing marks.

 

Day 1: Introduction to ISO 19011 and Audit Principles

• Session 1: Overview of ISO 19011
  • Purpose and scope of ISO 19011
  • Importance of auditing in management systems
  • Key concepts and definitions
• Session 2: Principles of Auditing
  • The fundamental principles of auditing (integrity, fair presentation, due professional care, confidentiality, independence, and objectivity)
  • The role of auditors in the auditing process
• Session 3: Types of Audits
  • Different types of audits: internal, external, and second-party audits
  • Specifics of audits for competent person registration technical services
• Workshop:
  • Group activity discussing real-world applications of ISO 19011 principles

Day 2: Preparing for the Audit

• Session 1: Audit Planning
  • Objectives of audit planning
  • Developing an audit plan and checklist
  • Determining audit scope and criteria
• Session 2: Resource Management
  • Identifying and allocating resources for audits
  • Competence and training requirements for audit teams
  • Roles and responsibilities of audit team members
• Session 3: Risk-Based Auditing
  • Understanding risk in the auditing context
  • Implementing risk-based approaches to audit planning and execution
• Workshop:
  • Hands-on exercise to develop an audit plan based on a hypothetical case

Day 3: Conducting the Audit

• Session 1: Conducting the Audit
  • Steps in executing an audit (opening meeting, evidence collection, evaluation, and closing meeting)
  • Techniques for effective interviews and evidence gathering
• Session 2: Communication Skills for Auditors
  • Importance of effective communication in audits
  • Skills for delivering constructive feedback and managing conflicts
  • Documenting audit findings accurately
• Session 3: Identifying Non-Conformities
  • How to identify and document non-conformities
  • Understanding compliance vs. non-compliance
  • Evaluating the significance of findings
• Workshop:
  • Role-playing exercise to practice conducting audit interviews

Day 4: Reporting and Follow-Up

• Session 1: Audit Reporting
  • Structure and content of an effective audit report
  • Best practices for reporting findings, conclusions, and recommendations
  • Communicating with stakeholders
• Session 2: Follow-Up Procedures
  • Importance of follow-up actions in the audit process
  • Monitoring corrective actions and improvements
  • Evaluating the effectiveness of corrective actions
• Session 3: Continuous Improvement
  • Tools and techniques for promoting continuous improvement in auditing
  • Building a culture of quality and compliance within organizations
  • Strategies for maintaining accreditation and enhancing audit processes
• Workshop:
  • Group discussion on developing a follow-up plan for identified non-conformities

Day 5: Practical Application and Examination

• Session 1: Case Studies and Best Practices
  • Review of case studies on ISO 19011 implementation and auditing practices
  • Discussion of common challenges and solutions in technical services audits
• Session 2: Mock Audits
  • Conducting mock audits in small groups based on prepared scenarios
  • Feedback and discussion on audit performance and findings
• Session 3: Examination and Certification
  • Written examination to assess understanding of course content
  • Feedback session and discussion of exam results
  • Issuance of certificates for successful participants

Additional Notes:

• Materials Provided:
  • Course handbook
  • ISO 19011 standard copies
  • Access to online resources and discussion forums
• Assessment:
  • Continuous assessment through participation in workshops and discussions
  • Final examination to evaluate understanding of course content

Target Audience:

• Auditors, compliance managers, quality assurance personnel, and professionals involved in competent person registration for technical services.

 

For detail of contents refer our website at   https://iaf-ab.org/

 

1. WHO SHOULD ATTEND:

1)   All employees whose work responsibility directly affects ISO 19011 Accreditation For Competent Person registration Technical Services.

2)   Those individuals willing to take up external auditing as a future profession by becoming an independent auditor.

3)   Those who intend to enroll themselves to IAF-AB (UK & INDIA) Registration Schemes of ISO 19011 Accreditation For Competent Person registration Technical Services.

4)   Management Representatives responsible for effective implementation and execution of ISO 19011 Accreditation For Competent Person registration Technical Services.

 

1. FACILITIES:

All facility for delegates covering lecture hall, tea and lunch will be arranged by Client or if you are attending the course at IAF-AB office. IAF-AB institute will arrange the above facility.

 

1. COURSE DETAILS:

Detail program of every days training course will be sent / given on the first day to the delegates on registration.

 

1. DURATION:

Five days Lead Auditor Training program for ISO 19011 Accreditation For Competent Person registration Technical Services [Timings: 10.00 am to 6.00 pm]

 

FEES:

1. 5 Days Lead Auditor Training program of ISO 19011 Accreditation For Competent Person registration Technical Services is Rs 25000+18%GST

Payment should be made by Cheque / DD in favour of “IAF-AB, Mumbai”